Refund Policy

For subscription based plans, a full refund will be issued if Data Coder has not been able to resolve even a si ngle issue for you within the first 30 days of the subscription. If there are one or more res olved issues, the fees for the Subscription Service will not be refundable.

Not with standing this Data Coder may, at its sole discretion and on a case by case basis, agree to a refund of Subscription fees after deducting charge s for servicing the Customer.

For incident based plans, you will be eligible for refund when any of the following criterions are met:

You have all the prerequisites which were required to resolve the problem Issue was not resolved until the time account was active.

30 days have not passed after the issue was last worked upon by a Data Coder technician

Privacy Policy

The Data Coder’s Privacy Policy which is an integral part f these Terms and Conditions is incorporated here by reference Data Coder If you have not yet reviewed the Data Coder’s Privacy Policy, then please d o so prior to agreeing to these Terms and Conditions. You agree that beyond the Personal Information identified in the Privacy Policy, any information or data disclosed or sent to Data Coder over the telephone, electronic ally or otherwise, is not confidential or proprietary to you.

Personal and NonCommercial Use Limitation

Unless otherwise specified, the Services, Materials and Software are solely for your personal and non- commercial use in addressing matters covered by your Service Plan. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, modify, create derivative works from, transfer, distribute or sell any information, software, products or services obtained from the Services, Materials, or Software. Any Services, Materials, and Software are available only in connection with Services under a valid Service Plan.

No Unlawful or Prohibited Use

As a condition of your use of the Data Coder Websites or any Services, you will not use the Materials, Software or Services for any purpose that is unlawf ul or prohibited by these Terms of Use. You may not use the Services, Materials, or Software in any manner that could damage, disable, overburden, or impair any Data Coder server, or the network(s) connected to any Data Coder server, or interferes with any other party’s use and enjoyment of any of the Data Coder Websites, the Materials, Software or Services. You ma y not attempt to gain unauthorized access to any Data Coder Websites, the Materials, Software or Services, other accounts, computer systems or networks connected to any Core Software Solution server or to any of the Data Coder Websites, the Materials, Software or Services, through hacking, password mining or any other means.

You may not obtain or attemp t to obtain any Data Coder Websites, the Materials, Software or Services or information through any means other than that specifically permitted to you under a Plan Order.

Fair Usage Policy; Suspension or Termination of Subscription:

Though Data Coder has no limits on the amount of online requests a Subscription based plan user may make during the subscription period, however, each Subscriber’s use of the services for the subscription based plans are subject to Data Coder “fair use ” policy. Under this policy, if at any time, in Data Coder sole discretion, a subscription based plan user is found to be ab using the service by exceeding the level of use reasonably expected from someone using a Subscription based Plan for individual use, and then Data Coder reserves the right to suspend or terminate Subscriber’s Subscription Services. In addition, Data Coder reserves the right

Data Coder, in its sole discretion, determines are being used (a) fraudulently, (b) by any person other than Subscriber, or (c) for any computer system other than a Registered System. User may terminate the Service at any time by giving written or electronic notice to Data Coder; provided, however, Service.Linking You may not create hyperlinks to any portion of the Data Coder Websites, nor any Materials or Software posted there in.

Indemnity You agree to indemnify, defend, and hold Data Coder, its sub sidiaries, affiliates, officers, directors, employee s, agents, licensors, consultants, suppliers, and any thirdparty Web site providers harmless from and against all claims, demands, actions, liabilities, losses, expenses, damages, and costs, including actual attorneys’ fees, resulting from your violation of the material terms of these Terms of Use, any misuse or abuse of a Service, any use of the Service that amounts to infringement, or infringement by any other user of your account of any intellectual property or o ther right of Data Coder or an y other third party. You will cooperate as fully as reasonably required in Data Coder’s defence of any claim. Data Coder reserves the right, at its own expense, to assume the exclusive defence and control of any matter otherwise subject to indemni fication by you and you shall not in any event s ettle any matter without the written consent of Data Coder. You agree immedia ely to notify Data Coder of account or any other breach of security known to you.

Limited Licenses to Use the Data Coder Websites, Materials and Software

As permitted through a Service, you may use Materials and Software posted on the Data Coder Websites, or made available in connection with a Plan Order which may be available for additional purposes and or subject to additional restrictions.

General License Restrictions